PRIVACY POLICY
Last updated: 01.03.2026
Blooms by Bex (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard your personal data when you visit our website or contact us regarding our services. This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. WHO WE ARE
Blooms by Bex is a floristry business based in Pembrokeshire, West Wales. If you have any questions about this policy or how your data is handled, you can contact us at:Bloomsbybex@hotmail.com.
2. WHAT INFORMATION WE COLLECT
We may collect and process the following information:• Your name, email address, telephone number (if provided), wedding or event details you submit via enquiry forms, any information you choose to share when contacting us, website usage data (via cookies – see Section 6). We only collect information that is necessary to respond to enquiries, provide services, or improve our website.
3. HOW WE USE YOUR INFORMATION
We use your personal information to:• Respond to your enquiries, provide quotations and information about our services, communicate with you regarding your booking, deliver contracted services, maintain internal records, improve our website and customer experience. We do not sell, rent or share your data with third parties for marketing purposes.
4. LEGAL BASIS FOR PROCESSING YOUR DATA
Under UK GDPR, we rely on the following lawful bases:• Legitimate Interest - responding to enquiries and operating our business, Contractual Necessity - where we are providing services you have requested, Consent - where you voluntarily provide information via forms or email.
5. HOW WE STORE AND PROTECT YOUR DATA
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Your information is stored securely through trusted service providers (such as website hosting and email platforms) who comply with data protection standards. We retain personal data only for as long as necessary to fulfil the purpose it was collected for; including legal, accounting or reporting requirements.
6. COOKIES AND WEBSITE USAGE
Our website may use cookies to enhance user experience and analyse website traffic. Cookies are small files placed on your device that help us understand how visitors use the site. You can choose to disable cookies through your browser settings.
7. THIRD-PARTY SERVICES
We may use trusted third-party services (such as website hosting, analytics tools, or email providers) to operate our business. These providers process data only as necessary and in accordance with data protection laws. We do not allow these providers to use your data for their own marketing purposes.
8. YOUR RIGHTS
Under data protection law, you have the right to:• Request access to your personal data, request correction of inaccurate data, request erasure of your data (where applicable), object to processing of your data, request restriction of processing, withdraw consent at any time (where consent applies). To exercise any of these rights, please contact us using the details above.
9. LINKS TO OTHER WEBSITES
Our website may contain links to other websites. Once you leave our site, we are not responsible for the protection of any information you provide elsewhere.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date. If you have any questions about this policy or how your data is handled, please contact us at: bloomsbybex@hotmail.com
Blooms by Bex, Pembrokeshire, West Wales